A Study on the Effects of Ethical Leadership of Superior on Job Crafting and Speech Behavior of Restaurant Workers

Abstract

The purpose of this study is to confirm the effect of the superiors' ethical leadership perceived by catering workers on job crafting and their voice behavior based on the results of previous studies of theory. To this end, an empirical study was conducted on 120 food service workers across the country. The research proved that first, ethical leadership had a positive (+) effect on job crafting. Second, it had a significant positive (+) effect on the lower-level cognitive crafting and relationship crafting of job crafting. There was no significant effect on crafting. Third, it has been confirmed that ethical leadership has a positive (+) effect on the voice behavior of catering workers. Fourth, it was found that ethical leadership had a positive (+) effect on problematic voice behavior and suggested voice behavior in the lower level of voice behavior. The theoretical significance of this study is that the ethical leadership of catering workers introduced a new role model that influences jobcrafting along with voice behavior, and ethical leadership provides implications that it is important for members to work in an organization. Finally, we discussed the limitations and suggestions of this study for future research.